Privacy Policy

Information we collect

We collect information you provide when you book or manage an appointment, contact us, or use our website. This may include your name, email address, mobile phone number, selected service and barber, appointment date and time, notes you choose to provide, and your communication preferences.

Our website and hosting providers may also collect basic technical information such as IP address, browser type, device information, server logs, and cookies needed for site security and operation.

How we use information

We use personal information to:

• Schedule, confirm, update, and manage appointments.
• Send service messages you request, including appointment confirmations, changes, cancellations, and reminders.
• Answer questions and provide customer support.
• Operate, secure, troubleshoot, and improve the website and booking system.
• Maintain business records and comply with legal obligations.

Text messaging and mobile information

If you voluntarily opt in, Centerville Barbers may send transactional SMS messages about your appointments. Consent to receive text messages is not a condition of purchasing any service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers that help us deliver requested messages, subject to appropriate confidentiality and data-use restrictions, or when required by law.

Customers imported from a prior booking or contact system are not treated as opted in to SMS unless we have a separate valid record of their consent.

How we share information

We do not sell or rent personal information. We may disclose the minimum information needed to vendors that provide website hosting, appointment scheduling, email or SMS delivery, security, and technical support on our behalf. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer.

Payments

Appointments booked on this website are paid for in the shop. This website does not collect or store payment-card details. In-store payments may be processed by the shop’s point-of-sale provider under that provider’s privacy practices.

Cookies and third-party services

The website may use cookies that are necessary for WordPress, LatePoint appointment scheduling, security, and customer-session features. Links to third-party websites or services are governed by the privacy policies of those providers.

Data retention and security

We retain information only as long as reasonably necessary to provide services, maintain business and consent records, resolve disputes, and meet legal obligations. We use reasonable administrative and technical safeguards, but no website, email, or text-message system can be guaranteed completely secure.

Your choices

You may decline optional SMS consent, reply STOP to an SMS to opt out, or contact us to ask about correcting or deleting your information, subject to records we must retain. You may still receive non-SMS communications needed to manage an appointment you request.

Children’s privacy

This website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

Changes to this policy

We may update this policy as our practices or services change. The effective date at the top of this page identifies the current version.

Contact us

Centerville Barbers
162 W Franklin St
Centerville, OH 45459

Phone: (937) 260-5103
Email: contact@centervillebarbers.net